Copyright
All content included on this site, such as text, graphics, logos, button icons, images and software, is the property of UWAI and its service delivery partners, and is protected by Australian and international copyright laws (unless previously public domain) and are not to be reproduced or distributed for any purpose without written consent of UWAI and its service delivery partners. The compilation (meaning the collection, arrangement and assembly) of all content on this site is the exclusive property of UWAI and its service delivery partners and is protected by Australian and international copyright laws. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of the content on this site is strictly prohibited.
Copyright 2021-2025 UWAI and its service delivery partners. All rights reserved.
Disclaimer
At the time of publication, all brands listed on this website are active participants in the TeamPerks Program. UWAI and its service delivery partners do not guarantee that the information provided is complete or correct.
UWAI and its service delivery partners do not accept any responsibility for loss or damage suffered by any person or body relying directly or indirectly on any information contained within this site.
Links to Other Sites
This Policy only applies to this website and does not apply to any websites from which you may have linked to this website or to any website to which you may link from this website.
If you wish to make a complaint regarding privacy related issues please contact the Program Manager at hello@teamperks.com.au
Cookies
We and our trusted third party service providers may, from time to time, use “cookies” to store your preferences, record session information and collect information on how you visit and access our web pages and newsletters. This information allows us to continually improve our services to provide you with a better overall experience.
Cookies are small files stored on your computer which allow us to recognise you when you return to our site. Cookies can make the web more useful by storing information about your preferences on a particular site. The use of cookies is an industry standard and many websites use them to provide useful features for you. Cookies in and of themselves do not personally identify you, only your computer.
Pricing Policy
All of our prices are listed in Australian dollars (AUD) and include GST (goods and services tax) as of 02/08/2016. We regularly update our product prices when our suppliers change their prices.
You must pay the listed price for all orders. It's your choice which payment option you use from the ones we offer. However, some payment methods may charge you an extra service fee.
If you pay by credit card or debit card, you must use a card issued by a valid bank or institution within Australia. We will reject your order if the card you used does not meet these requirements, even if the payment was successfully processed. We may charge you a fee if we have to refund your payment.
Customer Service Policy
UWAI and its service delivery partners are committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 1-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.
We offer programs with different service terms and conditions. (eg. shorter delivery time options, etc.). Please find details in the agreement of the specific program. TeamPerks can’t be used in conjunction with any other special concessional, promotional or special offer.
Refund Policy
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t do what it is supposed to do. Lost or stolen cards cannot be replaced.
Security Policy
When purchasing from TeamPerks, your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre: hello@teamperks.com.au
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